This policy explains what personal information WaterVerse collects when you use www.waterverse.store, why we collect it and what we do with it. It applies to orders placed on our store and to enquiries sent to us by phone or email.
Information we collect
- Order information. Your name, delivery address, billing address, email address and phone number.
- Payment information. Card payments are handled by our payment providers. We do not see or store your full card number.
- Device information. Standard web data such as your browser type, IP address and the pages you view, collected through cookies and similar technology.
- Messages. Anything you send us by email, phone or through a form on the site.
How we use it
- To take payment, plan the delivery route and get bottles to your door.
- To contact you about a delivery, a change to your plan or a problem with an order.
- To keep records required for tax and accounting.
- To improve the site and understand which pages are useful.
- To send marketing messages, only if you have asked to receive them.
Who we share it with
We share what is needed with the services that run the business: our ecommerce platform, our payment processors, our delivery staff and our email provider. We do not sell your personal information. We may disclose information if the law requires it or to protect our rights.
Cookies
Our store uses cookies to keep your cart working, remember your preferences and measure traffic. You can block cookies in your browser settings, though parts of the store may then stop working.
How long we keep it
Order records are kept for as long as we are required to keep them for accounting and tax purposes. Marketing contacts are kept until you unsubscribe.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to ryanjamal1719@gmail.com and we will respond within 30 days.
Children
Our store is not directed at children and we do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy as the business changes or as the law requires. The version on this page is always the current one.
Get in touch
WaterVerse
76 Limehouse Ln, Kingstree, South Carolina 29556, United States
Phone: +1 307 302 9682
Email: ryanjamal1719@gmail.com
Hours: Monday to Saturday, 8am to 6pm. Closed Sunday.